Frequently Asked Questions
Everything you need to know about our heavy-duty workwear and services.
How do I find the right size for Dovetail Workwear?
Our gear is designed for a woman's body. We recommend using our Fit Finder or checking the specific size chart on each product page, as fits can vary between our stretch denim and heavy-duty canvas styles.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their gear on the job site sooner.
Are your products covered by a warranty?
Yes, we stand by our quality. We offer a limited warranty against manufacturing defects. If your gear fails due to a construction error, please contact our customer service team with photos for an assessment.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to international trade professionals soon. Please sign up for our newsletter for updates.
How should I care for my workwear to make it last?
To extend the life of your garments, we recommend washing in cold water and hanging to dry. If you must use a dryer, use a low heat setting to preserve the integrity of the technical fibers and reinforcements.